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Nintendo Support has put out a statement thatPokémon SwordandShieldwill not refund players that purchase the wrong variation of the game’sIsle of Armorexpansion . Isle of Armoris the first half ofPokemon SwordandShield’sExpansion Pass , and it ’s go under to bereleased unbelievably soon , make Nintendo ’s inactivity in this thing all the more disconcerting .
The Expansion Pass has separate listing for bothPokémon SwordandPokémon Shieldon the Switch eShop , and the different rendering of theIsle of ArmorandCrown TundraDLC are bafflingly unsuited with the incorrect translation . The plot - specific DLC are mostly similar to each otherwith a few conflict . away from dissimilar raging encounters in each translation , they sport different rivals the player will encounter on their journeying . ThePokémonSwordversion will have Klara , a rival who mainly apply poisonous substance type pokémon , while thePokémonShieldversion will feature Avery , who rely on psychical type .
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As report and summarized byNintendo Soup , Nintendo of Japan ’s Customer Support hastweeteda unsatisfying and gently unsurprising answer to a noticeable increase of player complaining to them that they ’ve bought the wrong version of the Expansion Pass . Though they shared instructions on how to correctly enter the Expansion Pass option in the menu of the correctPokémongame that a player really owns , they made no mention of refunding players that have already made the unseasonable purchase by chance event . The closest the tweet comes to aid in that heed is warning players to be careful when purchasing the DLC , which is a slap in the boldness of those who ’ve dropped $ 30 down the drainage at skillful and downright avaricious at high-risk .
Nintendo ’s eShop has been stingy in the past with offering refunds for games . in the beginning this year , Nintendowon a judicature casestating that customers in Germany and Norway ca n’t refund preorder purchases on the eshop . This is also far from the first controversy thatPokémon SwordandShieldhas been tangle in . The infamous one is thecutting of the National Dexfrom the game at launch , dubbed " Dexit " by disquieted instrumentalist , but this disputation gave way toother problems that people had with the game , such as outdated graphics , missing features like Mega Evolution and Z - moves , and more . Of course , that did n’t stop the plot though from being thehighest sellingPokémongame of all timeand one of the Switch ’s most reliable bestsellers .
Still , the amount of ira thatPokémon SwordandShielddraw does n’t look good for Nintendo , and this is yet another grudge to add to the pile . While it ’s highly doubtful that this will affect the game ’s sales in any major capacity , refuse to practise introductory customer service is n’t a good way of building the Nintendo orPokémonbrands , which should n’t coast off the good religious belief they ’ve won from estimable business done in the past . It would also go some fashion towards rebuilding trust with those who were left unsatisfied with the experience ofPokémon SwordandShieldthus far to do the right thing and refund players affected by a mistake that is apparently all too easy to make .
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Pokémon SwordandShieldis useable now on Nintendo Switch .
Source : Nintendo Soup , Twitter
